yanfan001
10 octubre 2019, 03:44
https://i106.fastpic.ru/big/2019/1010/9c/0994c1d8b98b6fb96887db9f02ba8f9c.jpg
Build a Call Center using Amazon Connect
.MP4 | Video: 1280x720, 30 fps(r) | Audio: AAC, 48000 Hz, 2ch | 353 MB
Duration: 1 hours | Genre: eLearning | Language: English
Stop relying on telecoms or vendors, and host your contact center in the cloud yourself
What you'll learn
How to Create a Contact Center based on Amazon Connect
Requirements
None
Description
This course will teach you how to build a contact center based on Amazon's Connect Contact Center Platform as a Service (PaaS). Amazon Connect provides a very easy to use graphical interface to set up the solution in mere minutes. The course focuses on setting up a small contact center environment to meet the needs of a small business.
You will learn the following:
- How to acquire a toll free number of a direct inward dial (DID) telephone number
- How to set up your Interactive Voice Response (IVR) menu
- Set up hours of operation
- Route calls based on the option selected during IVR menu
- Transfer calls to internal and external parties from the IVR menu
- Set up music on hold for callers
- and much more .....
Who this course is for:
Small Business Owners
Entrepreneurs
VoIP Engineers and Architects
Call Center Admins
Technology Hobbyists
https://i89.fastpic.ru/big/2019/1010/53/04a8bc526c41024a42a2574464bfe553.jpg
Download link:
rapidgator_net:
https://rapidgator.net/file/d412be1b7012f74d95f822a96361da4d/usrn1.Build.a.Call.Center.using.Amazon.Connect.rar .html
nitroflare_com:
https://nitroflare.com/view/ABCCB9F9BFBE337/usrn1.Build.a.Call.Center.using.Amazon.Connect.rar
*********_com:
http://*********.com/file/download/64da528F982079ef/usrn1.Build.a.Call.Center.using.Amazon.Connect.rar
Links are Interchangeable - No Password - Single Extraction
Build a Call Center using Amazon Connect
.MP4 | Video: 1280x720, 30 fps(r) | Audio: AAC, 48000 Hz, 2ch | 353 MB
Duration: 1 hours | Genre: eLearning | Language: English
Stop relying on telecoms or vendors, and host your contact center in the cloud yourself
What you'll learn
How to Create a Contact Center based on Amazon Connect
Requirements
None
Description
This course will teach you how to build a contact center based on Amazon's Connect Contact Center Platform as a Service (PaaS). Amazon Connect provides a very easy to use graphical interface to set up the solution in mere minutes. The course focuses on setting up a small contact center environment to meet the needs of a small business.
You will learn the following:
- How to acquire a toll free number of a direct inward dial (DID) telephone number
- How to set up your Interactive Voice Response (IVR) menu
- Set up hours of operation
- Route calls based on the option selected during IVR menu
- Transfer calls to internal and external parties from the IVR menu
- Set up music on hold for callers
- and much more .....
Who this course is for:
Small Business Owners
Entrepreneurs
VoIP Engineers and Architects
Call Center Admins
Technology Hobbyists
https://i89.fastpic.ru/big/2019/1010/53/04a8bc526c41024a42a2574464bfe553.jpg
Download link:
rapidgator_net:
https://rapidgator.net/file/d412be1b7012f74d95f822a96361da4d/usrn1.Build.a.Call.Center.using.Amazon.Connect.rar .html
nitroflare_com:
https://nitroflare.com/view/ABCCB9F9BFBE337/usrn1.Build.a.Call.Center.using.Amazon.Connect.rar
*********_com:
http://*********.com/file/download/64da528F982079ef/usrn1.Build.a.Call.Center.using.Amazon.Connect.rar
Links are Interchangeable - No Password - Single Extraction